This review is about real customer service and true professionalism, something the team at TVS Power Equipment clearly takes seriously.Over the Christmas break, my wife and I purchased a CFMOTO Highland Pro XL from a Lower Mainland dealership because TVS Power Equipment didnt have one in stock at the time we wanted to purchase. That decision turned out to be a mistake. Right out of the gate, we discovered the windshield washer wasnt working. Since we live in Kamloops and the unit is covered by a five-year warranty, driving back to the coast for service was not an option. We were approved to bring the machine to TVS Power Equipment, a certified CFMOTO dealerand thats where the real story begins.From the moment we walked in, we were met with professionalism, respect, and a willingness to help. After explaining the issue and voicing concerns about the PDI, Colin and his team didnt make excusesthey took ownership and committed to going through the entire machine top to bottom. Two days later, it was ready.What they found was alarming. Missing seals, components not torqued to spec, a sagging roll cage, misaligned doors, poorly adjusted cables, pinched washer lines, unsecured seatbelt boltsthe list goes on. These werent minor oversights; they were safety and quality issues that should never leave a dealership lot.TVS Power Equipment fixed everythingno shortcuts, no finger-pointing, just solid workmanship and accountability.Lets be clear: some dealerships care about customers, and some only care about getting your money. TVS Power Equipment stands firmly in the first category. They stand behind their work, their product, and their reputation. The only mistake we made was not buying from them in the first place.From here on out, no one else will touch our side-by-side. If youre looking for an off-road dealership that actually gives a damn and goes the extra mile, choose TVS Power Equipment. Theyve earned our loyalty and our vote as the best local dealership in Kamloops and the surrounding area.

Fantastic communication, service, and experience with TVS

Brent and Cory at TVS are friendly, reliable, informative and all around fantastic. They have helped us with maintenance and repairs for all of our equipment; hedge trimmers to our large front-end loader, our fleet of pickup trucks and our class one dump trucks.Whether it is a regular daytime request or a midnight call-out during the winter snowplow season, they have been very reliable. I really appreciate the detailed information and recommendations for keeping everything in our fleet functioning properly. Thank you both.

The Mechanics here are awesome. TVS Power Equipment takes care of our fleet of trucks, (both) in the shop or out on the road. I know my trucks will not be down for long with Cory and Brent working on them.

Excellent service from Cory and Brent. These guys do quality work you can trust.

Very knowledgeable and friendly!

Fantastic Job. Diagnostic experience is incredible. My old dump truck has never run so good!

Awesome service! These guys know what they are doing.